Adventure Rack X // ARX: Can-Am X3

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup
12215 Locksley Ln Suite 3A, Auburn, CA 95602
Local customers may pick up orders Monday - Thursday 9am to 5pm and 9am to 3pm on Fridays. An email will be sent when your order is ready for pickup.

USA Shipping & Costs
We charge for the actual shipping cost as provided by the carriers we use. The cost varies by the delivery zip code and the weight/size of the package. Below are the shipping carrier/services we use:

• USPS Priority Mail (1-3 Days)
• UPS Ground (1-5 Days)
• UPS Next Day Air (1 Day)
• UPS 2nd Day Air (2 Days)
• UPS 3 Day Select (3 Days)

Orders ship from 12215 Locksley Lane, Suite 3A, Auburn, CA 95602

DO YOU DELIVER INTERNATIONALLY?

We offer shipping to many countries worldwide, cost is calculated by the carriers based on your delivery address. Free shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

HOW CAN I TRACK MY PACKAGE?

You will receive an email with tracking information once your order ships. If you cannot find ypour tracking number please contact us: sales@hd.enterprises

MY PACKAGE WAS NEVER DELIVERED, WHAT DO I DO?

Please contact us immediately and we will work to rectify the situation. sales@hd.enterprises

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://hd.enterprises/policies/refund-policy

We have a 30-day return policy on new and unopened items, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@hd.enterprises. Please note that returns will need to be sent to the following address: 12215 Locksley Ln Suite 3A, Auburn, CA 95602

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@hd.enterprises.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.